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Help |
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We have collected most of the frequently asked
questions from both merchants and online shoppers. The questions shown here are answered for.
The answers are located right below each of the question. If your questions are not listed here and the answer
provided here are not helpful, please fill in the form below and identify your all your questions. We will gladly answer
to your questions in a timely manner.
FAQ for Buyers:
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Is it safe to use credit card to purchase products online
from Veloshopping.com? |
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Yes! |
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Can I purchase multiple products from multiple stores and only make a single payment for all of them? |
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No. |
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Can products be shipped worldwide? |
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We ship products to every destination in the world via DHL and EMS |
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Can I track my order? |
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Yes! You can track your order by following instruction.-
Go to shop which you placed your order.
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Find the product you bought and then click at "Order Status" button.
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Fill in your name and order no. and then click "OK".
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Your order status will be shown.
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What to do in case of late delivery or miss shipment? |
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First, you should directly contact shop owner whom you placed your order. But if there is no response, you can send your |
FAQ for Merchants:
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How to start my business in VeloShopping.com? |
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You can directly click at "Become Merchant" from main menu on your left-hand in Veloshopping's homepage |
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Can Individual (not jurist person) open shops with VeloShopping.com? |
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Definitely yes! Please check out Become Merchant to apply to open your shop in Veloshopping.com |
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How many product items are allowed to be posted on VeloShopping.com? |
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You can post your products as many as you would like to. There is no limit in no.of products in your online shop. |
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What is the minimum term of contract for VeloShopping.com membership? |
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At least 6 months. |
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How to start my business in VeloShopping.com? |
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You can directly click at "Become Merchant" from main menu on your left-hand in Veloshopping's homepage |
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